It’s client love time, where we highlight one of our incredible clients: what they do, why we’re excited to partner with them, the good they’re putting into the world, and what we're working on together!
Founded and headquartered in Toronto, Canada, CapIntel has embraced the future of work with a flexible approach that caters to the needs of its dynamic team. With options for remote, hybrid, and in-office arrangements, CapIntel is committed to inclusivity and accessibility, allowing its employees to contribute from wherever they are.
CapIntel is a leading wealthtech company that is revolutionizing the way financial advisors work with their clients. By providing powerful, user-friendly tools, CapIntel enables investment advisors to enhance their investment analysis, streamline their workflow, and deliver a superior client experience. Their mission is to empower the financial well-being of individuals and families by bettering their investment decisions.
CapIntel earned lucky #13 on the Globe and Mail’s Top Growing Companies list of 2023, based on a three-year revenue growth of 2443%.
Excited by their mission to improve financial literacy and decision-making, we knew we had to be part of their story. Our partnership has been fueled by mutual respect, a shared vision for the future of finance, and a commitment to excellence. We are proudly part of their growth story, collaborating to welcome Jean-François Houle, Chief Product Officer, Amanda Billark, Head of Design, and Grecia Omaña, Principal Product Designer, on board!
We’re looking for a Head of Customer Experience to join the CapIntel team! Reporting directly to Rob Crnkovic, Co-founder and CRO, you’ll own the end-to-end customer experience journey, ensuring every touchpoint is optimized for satisfaction and engagement. This role involves strategizing to enhance customer interactions, implementing feedback loops, and leading a dedicated team toward achieving service excellence.
Our ideal candidate has experience in:
We’re open to candidates!
This is a high-impact role with a company that’s doing good for our communities. If this sounds like you or someone you know, ashley@artemiscanada.com would love to hear from you!
Read more insights from our team.
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Founded by Kristina McDougall in 2013, Artemis has grown to become Canada’s most trusted boutique executive search firm for startups.
We recognize that our work takes place on the traditional lands of the Attawandaron, Anishinaabeg, Haudenosaunee, and Mississaugas of the Credit. We honour Indigenous stewardship and commit to embedding reconciliation into our work, holding ourselves and our clients accountable.
