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Fiserv is a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 employees proudly serve clients in more than 100 countries, so their customers, members, and consumers can move money when and where they need it, at the point of thought. 

They’re now rapidly expanding into the Canadian market with new and exciting B2B software and hardware applications. Their business enables merchants of all types and sizes to accept payment cards. In addition, their Clover solution is leading Fiserv’s evolution to become a SaaS solution provider. Clover includes innovative hardware, a robust portal and business management software for retailers and restauranteurs. 

 

They’re purposeful, innovative, and ready for growth, and they’ve also been named one of FORTUNE Magazine World’s Most Admired Companies for the eighth consecutive year!

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How Will I Make An Impact?

 

Fiserv is a fast-growing global company with a small but accelerating Canadian presence, which is why we’re looking for a VP Product to grow and commercialize the business here in Canada.

 

As an integral member of the senior leadership team, you will play a key role in driving product direction for Fiserv’s Canadian Merchant Services business - this includes the Clover product along with a suite of other enterprise solutions.

 

You will lead a team of seasoned product managers and analysts and play a critical role in bringing in product management discipline and best practices. This role will collaborate closely with executive-level peers in sales management, operations, finance, and other key functions, and will build and manage critical relationships with external stakeholders across the global Fiserv ecosystem, and Canadian tech ecosystem.

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As VP Product, Canada, you can look forward to:

 

• Providing market positioning leadership and making recommendations for improvements in key verticals.

• Bringing product management expertise to the Product team.

• Monitoring and reporting product performance throughout its lifecycle including product strategy, product planning and issue prioritization.

• Assisting with analysis that drives product pricing and bundling.

• Drafting internal product communication and information.

• Assisting in driving product development and improvements including road map and statement of direction development for the Canadian market. 

• Monitoring customers/prospects for awareness of customer needs and perspectives.

• Assisting in the development of business cases to support new product recommendations.

• Managing issues throughout the process including problem identification, root cause analysis, and client communication.

• Building a solution consulting capability to support the business development pursuits of complex, high-value client opportunities.

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You're the Kind of  Person Who:

 

• Leads with influence - builds strong relationships with senior leadership and executive-level external stakeholders to build consensus, navigate complex trade-offs, and drive solutions.

• Is highly organized with a proven track-record of managing a complex directive.

• Understands the dynamics of market positioning and is capable of planning on a 3+ year time horizon and understanding the market in which the business competes.

• Has experience leading, building and managing high-performing teams.

• Thinks creatively – is always coming up with new ideas to solve problems and find solutions.

• Has strong customer empathy and wants to do the right thing.

• Collaborates effectively in a complex organization and with key industry players.

• Is self-motivated, passionate, and always striving for success.

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Our Ideal Candidate Looks Like:

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• Bachelors degree; you don’t need a CS degree, but you’re comfortable going deep on critical technology discussions

• 10+ years of product management and 3+ years of product management at a top tech company

• Experience with FinTech, Retail, eCommerce, or Payments software is an asset

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We understand, accept, and value the differences between people of different backgrounds, genders, sexual orientations, ages, beliefs, and abilities.  We aim to create an inclusive environment and encourage diverse individuals to apply.

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We'd love to hear from you - even if you don’t meet 100% of the requirements! If this opportunity sounds intriguing to you, send a note to carly@artemiscanada.com