​navigation systems on the market. They are committed to advancing their efforts in Neurology, Robotic Orthopaedics, Electrophysiology and Interventional Radiology.

NDI’s long history of success has always required product innovation that is achieved by fostering collaboration, trust, and strong relationships. At NDI, you will work with talented people who are ready and willing to push their limits in an environment where learning and exploring new ways of doing things is valued as much as experience. They are proud of their heritage, culture and international growth and are honoured to be a valued partner with the world’s leading medical companies.

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NDI is the world leader in tracking technology - and there’s never been a better time to join!
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How Will I Make An Impact?

As the Director of Sales, North America, you will be accountable for planning, developing and directing all sales activities at NDI. This includes the creation and implementation of strategic sales objectives that align with NDI’s Mission and Vision. You’ll lean on your strong medical applications knowledge and your technical and business understanding of NDI customers and medical products to effectively lead a high-performing Sales Team. 

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If you are results-oriented, with a strong background in driving revenue growth in a B2B environment, and if you have a passion for healthcare technology, this is for you.  
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How Do I Know If This Is For Me?

 

You're motivated and excited to tackle the following:

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Commercial Leadership Team (CLT)

• As a key member of the CLT, contribute to advancing NDI’s vision and growth strategy by providing leadership and expert knowledge in the development of strategic sales goals, including short-term and long-range plans, objectives, and metrics.

• Facilitate interdepartmental communication, particularly regarding the effective definition of customer experience, among the Product, Clinical, and Sales teams.

• Enable cross-collaboration between Sales and Product development to develop a sound understanding of customer technical product requirements, pricing elasticity, and market insights to advance their market-driven approach and achieve success together.

• Conduct continuous analysis of the competitive environment not only for NDI technology but their customers’ medical markets, sales forecasts, and consumer trends.

• Bring curiosity and challenge the status quo to advance their efforts towards building a performance driven culture and environment, that serves to better the organization and the medical community.

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Sales:

• Manage, grow and analyze North American sales opportunities to track to corporate revenue goals.

• Manage the North American sales team and develop and execute key growth strategies to achieve business financial targets, manage the sales pipeline, and meet customer acquisition and revenue growth objectives.

• Participate in sales meetings as the expert on customer issues and perform sales duties as required (e.g. represent NDI at tradeshows, conferences, review and approve sales orders, perform product demonstrations, partner in the creation and implementation of various contracts)

• Participate in technical product discussions, be able to understand customer requirements, advocate and/or challenge their requests, taking a consultative approach.

• Support and assist the sales team by giving presentations, following up on sales leads, creating special accounts and closing sales as necessary.

• Evaluate, review and recommend appropriate sales incentive and recognition programming to support people development and engagement.

• Leverages and champions system tools, such as Salesforce and Epicor to manage customers, and promote effective collaboration.

• Optimize and implement improved global sales operating mechanisms/cadence for business effectiveness: account planning, revenue planning/annual forecasting, monthly business analysis reporting, national sales meeting, etc.

• Implement a robust revenue forecasting process, utilizing data insights and market trends to predict revenue generation and targets, and plan resource allocation accordingly.

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Team Management/Development:

• Create an environment that increases the effectiveness and efficiency of the team, through active leadership, strong communication, and collaborative efforts.

• Ensure Customer Experience team is set up to win, to ensure top-notch customer satisfaction and retention.

• Scale and nurture a performance sales culture, focused on delivering value to customers. Set aggressive sales targets, optimize performance, and coach and mentor the team to achieve exponential growth, manage performance.

• Invests in talent and people development to establish a high performing Sales Team to meet the needs of their customers, striving for strategic partnerships.

• Manage Sales budgets.

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Our Ideal Candidate Looks Like:

• 10+ years’ experience working in Sales Leadership, preferably in a Medical Tech and/or Medical Device environment.

• Minimum 3-5 years experience in Technical/Healthcare customer-facing role in a high-tech and/or surgical robotics industry.

• Proven track record of success in scaling revenue generation, management and mentoring ability as it pertains to customer/OEM relationships; B2B experience is an asset.

• Passion, energy and ability to rally people to action while delivering results.

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Nice-to-have:

• Business insight, intellectual curiosity, decisiveness and financial fundamentals.

• Willingness to be a hands-on leader, comfortable contributing in a multi-disciplinary environment and providing support at all levels.

• Analytical mindset with proficiency in sales management and analytics tools.

• Creative thinker with customer-centric approach, bias to action and positivity.

• Excellent communication skills; verbal, written and presentation.

• Willingness to travel.

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The Process:

While the process may evolve, the general steps look like:

• An intake conversation with Carly

• 45-minutes with NDI's HR

• 45 minutes with NDI's VP Sales, Marketing & Product Strategy 

• Complete Gallop Assessment 

• Meet & Greet with 1-2 Direct Reports

• Business Case & Presentation

• References + Offer
   

As your Artemis Canada Recruitment Consultant, I’ll work closely with you through every step of the process.

 

We understand, accept, and value the differences between people of different backgrounds, genders, sexual orientations, ages, beliefs, and abilities.  We aim to create an inclusive environment and encourage diverse individuals to apply.

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I’d love to hear from you - even if you don’t meet 100% of the requirements. Send me a note at Carly@artemiscanada.com if you or someone you know is interested!